Effective Date: January 1, 2025
Welcome to NeoBuy (neobuy.com.ng). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. Use of Website
- You must be at least 18 years old to use this website.
- You agree not to use the site for any illegal or unauthorized purpose.
- We may suspend or terminate access if you violate these terms.
2. Products and Services
- All products listed on neobuy.com.ng are subject to availability.
- Prices may change without prior notice.
- We reserve the right to refuse service to anyone for any reason.
3. Orders and Payments
- By placing an order, you agree to provide accurate billing and shipping details.
- Payments must be made through the approved payment methods on our website.
- NeoBuy is not responsible for delays caused by incorrect information or third-party payment processors.
4. Shipping and Delivery
- We aim to deliver orders within the specified timeframe, but delays may occur.
- Shipping costs and delivery times are provided at checkout.
- Risk of loss passes to you once the product is delivered.
5. Returns and Refunds
- Returns are accepted within 7 days of delivery if the product is unused and in original packaging.
- Certain items (like software or personal-use goods) may not be eligible for return.
- Refunds will be processed via the original payment method within a reasonable period.
6. Intellectual Property
- All content on neobuy.com.ng (logos, text, images, and designs) is owned by NeoBuy or its licensors.
- You may not copy, modify, or distribute any content without permission.
7. Limitation of Liability
- NeoBuy is not liable for damages arising from the use of our products or services beyond the purchase price of the product.
- We do not guarantee that our website will be error-free, uninterrupted, or completely secure.
8. Changes to Terms
- NeoBuy may update these Terms and Conditions at any time.
- Continued use of the website after changes means you accept the revised terms.
9. Contact Us
For questions or complaints regarding these Terms and Conditions, please contact us:
📧 support@neobuy.com.ng